• Payment of the reservation:

Normally the online booking is paid directly at the resort..
Unless otherwise clearly stated during the reservation process, the credit card, when requested, serves to guarantee your reservation, no charge is made at the time of booking via online. There may be payment rates in which case it will be specified at the time of booking and a safe environment will be available to make the payment.

•Data privacy:

We take care of the privacy of your personal data that is not used if you indicate your wish that it be so.

• Security in your transaction:

When a charge is made on your card (only rates that indicate this) at the time of online booking, payment is made by security protocol with the highest standards

• Confirmation by e-mail:

You will receive a confirmation email with the reservation.

• Booking cancellation:

If you want to cancel your reservation you can do it through the email that you will receive confirmation. Please check the cancellation policy at the time of booking to cancel at no cost.
There are some special rates and offers subject to prepayment policies, or Non refundable rates that do not accept cancellations.

 

 

TERMS AND CONDITIONS

 

The use of the services or the contracting of products of the HOTEL TOSSA BEACH assumes the acceptance of the following general conditions:

 

- Being of legal age (over 18 years of age) and having the necessary legal capacity to contract the services offered on the websites http://www.htossabeach.com/, www.tossabeach.com stating that you understand all of these general conditions

 

- With the reservation process in accordance with the instructions on the website, you confirm the dates shown in the photo, as well as the number of rooms and the number of visitors. The price of the reservation includes accommodation, breakfast and the contracted regime (ALL INCLUSIVE, if applicable), but does not include any other & quot; extra & quot; Optional or any other service that is not expressly contracted. The prices of the reservation include the I.V.A., unless otherwise indicated.

 

- Check-in is from 13:00. The reservation is guaranteed until 22:00, for tickets after this time you must inform the hotel. On the day of departure you must vacate the room before 11:00. Touristic Tax is not included (0,99€ per person per night).

 

- Customers of the TOSSA BEACH hotel can also enjoy the facilities and services of the TOSSA CENTER hotel - its sister hotel - directly opposite (5 meters) from Hotel TOSSA BEACH.

 

- Both hotels only operate on an ALL-INCLUSIVE basis, for more information and details about what is included, please consult: http://www.tossabeach.com/en/todo-included.html

 

- The confirmation of the reservation implies the payment of a deposit of 50% (NON REFUNDABLE) of its total amount, the rest (50%) will be paid directly at the hotel upon arrival during the check in process. Payment can be made by credit card or cash.

 

- The cancellation of the reservation will not cause cancellation expenses, provided that it is made 3 days (72 hours) or more days before the date of arrival. In that case, the hotel will refund the deposit amount, except in the case of any offer or promotion where otherwise stated (NOT REFUNDABLE). Outside of this deadline or if you do not show up at the hotel on the day of your arrival, the hotel will not refund the 50% deposit paid at the time of booking.

 

CONFIDENTIALITY POLICY

 

Hotel TOSSA BEACH informs that the personal data collected from this website will be treated in accordance with the requirements established in Organic Law 15/1999 of 13 December on the Protection of Personal Data and Development Regulations, with full respect for rights Of the holders of said data.

 

The data collected through the system will be used to manage the services requested by the owners and to attend, if applicable, their requests for information. With these purposes they will be incorporated into the HOTEL MANAGEMENT file and will be treated at all times in accordance with the data protection regulations. In no case will the data be publicly disclosed or transferred to third parties without the prior consent of the interested party, except in the cases provided for by law.

 

Finally, we remind you that in order to exercise the rights provided for in European legislation regarding the protection of personal data (access, rectification, deletion, disallowing use) can be directed to:

HOTEL TOSSA BEACH CENTER de TOSSA DE MAR